TERMS AND CONDITIONS

YOUR CONTRACT

These are the conditions of the contract between (“you”) and Folo Travel & Tourism & Sel-X International trading as Icmeler Central Reservations - Icmeler Online
When you book a holiday a contract is made when we confirm your booking. The person making the booking accepts
these conditions on behalf of all members of the party and accepts responsibility for paying for the whole holiday.
You must be at least 18 years old to make a booking with us.

We try to make sure everything on this Web Site is accurate but it may be produced months before you book.
Because of this, we reserve the right to make changes between publication and when you book. We will tell you
about any changes before we enter into a contract with you.

FINANCIAL PROTECTION

The accommodation booked is protected by the Turkish Association of Travel Agencies. We are registered under membership
number A-3814. For further information, visit the TURSAB website at www.tursab.org.tr

Any flights booked are covered through your flight Operator's ATOL license or equivalent depending on the country you booked your flights from or we did on behalf of you.

PRICES

All prices on this web site are quoted per person £ Sterling or in Euro or US Dollars and are based on two people sharing a room, unless
it is self catering apartments then the number of passengers will be indicated as per request (usually the min. is 4 guests per apartment).
Before you make your booking, we reserve the right to increase or reduce prices. Once you have made
your booking and paid a deposit, we guarantee not to increase your holiday price.

PAYING FOR YOUR HOLIDAY

If you book your holiday more than 4 weeks before your departure date, you must pay a deposit. If you book your holiday less than 4 weeks of your arrival, you must pay the full cost at the time of your booking.

For early bookings, the deposit is 1/3 of your total cost as it will also be indicated on your invoice. The balance of your holiday cost must be paid up on arrival.

IF YOU CHANGE YOUR HOLIDAY

If you want to change anything to do with your booking, we will do our best to help and try our best so that no new charges are incurred. In some circumstances where your change is considered a major one by our suppliers, we may reflect the costs to your balance however unlike other companies, no administration fees or such other charges will be delivered to you. Change of holidays from during May to August will involve extra charges due to price changes that occur in different months.

IF YOU CANCEL YOUR HOLIDAY

To cancel your holiday, you must notify us in writing as soon as you decide to do so. All cancellations except one special term indicated below will be treated as a regular cancellation and your deposits will not be compensated unless otherwise was arranged and contracted for before you made your deposit payment. Please read the only term below that is excluded and considered as "booking freeze"

* If Icmeler or the region it is in is announced as a "no visit" area by your foreign office and that the flights stop operating on this route, then your full deposit or a part of it (depending on the hotel/apart) will be frozen and it will be used towards a new booking for a future date.You will not be charged any extra fees and you will be notified how much of your deposit will be reusable towards your new booking at a later date. The amount that is reusable by you and/or your party towards your next booking will be kept as a credit on your behalf which must be used with in 1 year after the flights restart operating normally. In such event, you will be notified in writing and will provided a full detail regarding your credit and where you stand.

 

IF WE CHANGE OR CANCEL YOUR HOLIDAY

It is very unlikely that we will have to make any change to your holiday, but because we plan arrangements months in
advance, we reserve the right to do so. Most changes are minor such as the withdrawal of a facility, the need to
change your hotel to another one of the same category, the late opening or closure of an advertised swimming pool.

We will let you know about this
kind of change as soon as possible but we do not pay compensation.


OUR RESPONSIBILITIES

We are responsible for making sure the holiday we supply is in accordance with the web site description and that all advertised
services reach a reasonable standard. We are also responsible for the actions and failures of our employees. If any part of your
holiday is not as promised and seriously affects the enjoyment of your holiday, we will pay you appropriate compensation,
which will not exceed the cost of your holiday.

UNREASONABLE BEHAVIOR

If your behavior at your holiday property is considered to be unacceptable by the hotelier or owner of the property,
you may be asked to leave.

In such instance, your contract with us will end immediately, there will be no refund for unused travel or accommodation and
you will be entirely responsible for all expenses you may incur. We will also hold members of your part jointly or individually liable
for any damage to the property, together with legal costs we incur in pursuing the claim. We cannot be held responsible for the
actions or behavior of other passengers/guests who have no connection with your holiday arrangements or us.

OVERSEAS & EMERGENCY ASSISTANCE

We operate a 24 hour emergency service designed to offer expert help and advice with any problem which may arise during
your holiday in Icmeler. Full details of this service, together with contact numbers will be provided to your after we meet with you at the airport during your transfer to the resort.. If you are unhappy with the accommodation or any services we have provided, you should tell the owner or manager of the property immediately.
If they fail to put things right and the enjoyment of your holiday is affected, please contact our duty Office by phone or fax
so we can try to solve the problem while you are still on holiday. If you do not contact us, we cannot offer you our expert
help and you risk spoiling the rest of your holiday.

CONDITIONS

Your contract with us is based on these booking conditions and all other information contained within these pages on our web site,
which are governed by Turkish law. Any disputes may be dealt with by the Turkish courts.

 

FOLO TRAVEL & TOURISM
ICMELER CENTRAL RESERVATIONS
Sel-X International - Icmeler Online